return policy

Peace of mind guaranteed with our comprehensive warranty

At Furni4u, we are committed to providing you with a seamless and satisfying shopping experience. That’s why we offer a full money-back guarantee on all purchases made on our website. We are confident that you will love Furni4u products, but if you are not satisfied for any reason, we will gladly refund the purchase price, no questions asked.

Here’s how our insurance system works:

    • Easy Returns: Simply contact us within 14 days of receiving your order to initiate the return process. We will provide you with a prepaid return label to send the product back to us.
    • Full Refund: Upon receipt of the returned product in its original condition, we will process your refund within 5 business days.
    • Specific Payment Details:
        • For payments made by credit cards, direct debit cards, or through Valu or Sympl, a transaction fee of 9% of the refund amount will be deducted.
        • For cash on delivery, you will receive your refund in cash upon receipt of our products.
    • Exceptions:
        • For products with special capabilities, unfortunately, we cannot accept returns or issue refunds for custom orders.
        • For products with scratches or signs of use, we cannot accept returns of products that have been damaged or used after receipt.
    • Risk-Free Trial for 14 Days: Try your Furni4u products during the first two weeks after purchase to ensure they meet your needs. If you are not satisfied, simply follow our return process.

Contact Us for Assistance:
We are always ready to assist you with any questions or inquiries about our warranty or return process. Do not hesitate to contact us.